The quality and professionalism of WSM’s counsellors lies at the heart of our EAP’s counselling service.  Behind all of our innovative solutions, customer service and exceptional reporting analysis, nothing matters more than the quality and professionalism of our counsellors in supporting employees and their loved ones – day-in-day-out. All of WSM’s counsellors are either BACP or UKCP accredited and meet WSM’s exacting network affiliation criteria of: experience, insurance, accreditation, supervision and suitability of counselling premises.

The counsellors and psychotherapists work to a variety of theoretical approaches, understanding that each person and their issues are unique. These may include:

  • Cognitive behavioural therapy (CBT)
  • Solution-focused brief therapy
  • Person-centered counselling
  • Psychotherapy / counselling
  • Neuro-linguistic programming (NLP)

Practical Advice

Our advice and guidance offered through the EAP covers work-related, personal and family issues.  The EAP can also sign-post employees to specialist services and organisations offering expert, local and free support.  We provide employees with a wide range of comprehensive advice, which includes:

  • Benefits advice
  • Consumer and legal issues
  • Debt counselling and money advice
  • Educational advice and sign-posting
  • Childcare & eldercare information
  • Health support and wellbeing advice
  • Housing and accommodation
  • Human rights, immigration asylum issues
  • Legal advice covering all aspects of law
  • Travel and practical holiday advice

Health Advice

As we understand that the health of your organisation is a priority, any concerns an employee has about their health can be addressed through our Medical Advice Service helpline. This early advice and signposting service helps improve the health and wellbeing of employees and can lead to improved productivity. Our Occupational Health Nurses can advise on issues such as symptoms and treatments, medication and surgery, inoculations and travel vaccinations.